AromaTools Mobile Apps — Terms of Service

Last Updated: November 10, 2026

Effective Date: November 9, 2026

These Terms of Service ("Terms") govern your use of AromaTools mobile applications, including MEPlus and SpOil Your Pet (each an "App," collectively "the Apps"), provided by AromaTools ("AromaTools," "we," "us," or "our"). By downloading, installing, or using any App, you agree to these Terms. If you do not agree, do not use the App.

Company Information: AromaTools, 146 West 1900 North, Spanish Fork, UT 84660 United States Email: service@aromatools.com Phone: +1-801-798-7921

1. Acceptance of Terms

By accessing or using MEPlus or SpOil Your Pet, you confirm that:

You are at least 13 years of age (or 16 if located in the European Economic Area or the United Kingdom);
You have read, understood, and agree to these Terms; and
If using the App on behalf of an organization, you have the authority to bind that organization.

2. Our Apps

MEPlus is a mobile reference application providing educational information about essential oils, their properties, usage suggestions, and supporting research. The App is available on iOS (Apple App Store) and Android (Google Play Store).

MEPlus is offered in two tiers:

Basic version: Limited access to essential oil information.
MEPlus Premium (subscription): Full access to all content, including detailed oil profiles, commercially available products that utilize essential oils, usage guides, subsection detail, and research references.

Important: MEPlus is for informational and educational purposes only. Nothing in MEPlus constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before using essential oils for health purposes.

SpOil Your Pet is a mobile reference application providing educational information about essential oil use for pets, including application methods, usage suggestions, and reference guides. Available on iOS (Apple App Store) and Android (Google Play Store), in English and Spanish (language toggle in-app). SpOil Your Pet is a one-time purchase — no subscription required.

Important: SpOil Your Pet content was developed by a licensed veterinarian and is intended as educational reference material. It is not intended to replace professional veterinary advice for your individual pet's specific health needs. Always consult your veterinarian before introducing essential oils to your pet.

3. Account Registration and Age Requirements

You must be at least 13 years old to use our Apps. Users in the European Economic Area (EEA) or the United Kingdom must be at least 16 years old.

In-app purchases and subscriptions are managed through your Apple App Store or Google Play account. No separate AromaTools account is required.

4. Purchases and Billing

MEPlus Premium — Subscription Plans MEPlus Premium is available as:

Monthly subscription: USD $1.99 per month
Annual subscription: USD $19.99 per year

Prices may vary by region and are displayed in your local currency at checkout in the App Store or Google Play.

Billing Your subscription is billed through your Apple App Store or Google Play account. Billing occurs at the start of each subscription period. By subscribing, you authorize Apple or Google (as applicable) to charge your payment method on file.

Auto-Renewal Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. The renewal charge will be the same as the current price unless we notify you of a change.

Price Changes We will notify you of any price increases at least 30 days in advance. Continued use of MEPlus Premium after a price change takes effect constitutes your acceptance of the new price.

SpOil Your Pet — One-Time Purchase

SpOil Your Pet is available as a one-time purchase through the Apple App Store or Google Play. Payment is charged at the time of purchase and processed by Apple or Google. There is no subscription, automatic renewal, or recurring charge. Once purchased, you have permanent access to the App on your device.

5. Free Trial

We may offer a free trial of MEPlus Premium. At the end of the trial period, your subscription automatically converts to a paid subscription and your payment method will be charged unless you cancel before the trial ends. The trial period and terms will be stated at the time of offer.

6. Cancellation

You may cancel your MEPlus Premium subscription at any time:

iOS: Settings → [Your Name] → Subscriptions → MEPlus → Cancel Subscription.
Android: Google Play → Account → Subscriptions → MEPlus → Cancel.

Cancellation takes effect at the end of the current billing period. You will retain access to Premium features until the period ends. No partial refunds are issued for unused time in a billing period, except as described in Section 7.

7. Refunds and Right of Withdrawal

General Refund Policy Refunds for in-app purchases and subscriptions are handled by Apple or Google under their respective refund policies.

EU and UK Users — 14-Day Right of Withdrawal If you are located in the European Economic Area (EEA) or the United Kingdom, you ordinarily have the right to withdraw from a purchase within 14 days (the "cooling-off period") without giving any reason, in accordance with the EU Consumer Rights Directive and UK Consumer Rights Act 2015.

However, if you expressly consent to immediate delivery of digital content and acknowledge that you waive your right of withdrawal upon commencement of delivery, the right of withdrawal does not apply once you have accessed Premium content.

By subscribing and accessing MEPlus Premium content, you expressly request immediate performance and acknowledge that you forfeit the 14-day right of withdrawal upon first access to Premium content.

If you have not yet accessed Premium content, contact us at service@aromatools.com within 14 days of purchase to request withdrawal and a refund.

SpOil Your Pet — One-Time Purchase Refunds

Refunds for SpOil Your Pet are handled by Apple or Google under their respective refund policies. EU and UK users who purchased SpOil Your Pet may request a refund within 14 days of purchase, provided they have not yet accessed the App's paid content, by contacting us at service@aromatools.com.

8. Intellectual Property

All content in MEPlus — including text, oil profiles, usage guides, research summaries, images, icons, and underlying software — is owned by or licensed to AromaTools and is protected by US and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use MEPlus for personal, non-commercial purposes. You may not:

Copy, modify, or distribute App content;
Reverse engineer the App or attempt to extract its source code;
Use App content for commercial purposes without our written permission.

9. Prohibited Uses

You agree not to use our Apps to:

Violate any applicable law or regulation;
Infringe the intellectual property rights of AromaTools or any third party;
Transmit harmful, deceptive, or unlawful content;
Attempt to gain unauthorized access to the App or its servers;
Use automated tools to scrape, harvest, or systematically download App content.

10. Privacy

Your use of our Apps is governed by our Privacy Policy, available at https://aromatools.com/pages/at-apps-privacy-policy. The Privacy Policy is incorporated into these Terms by reference. By using our Apps, you consent to the data practices described in the Privacy Policy.

11. Disclaimers

Our Apps are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by applicable law.

We do not warrant that the App will be uninterrupted, error-free, or secure, or that defects will be corrected.

Pet Safety Disclaimer: SpOil Your Pet content was developed by a licensed veterinarian as educational reference material. Some oils safe for humans may be harmful to certain animals, and application methods for pets differ from those for humans. This content is not intended to replace individualized veterinary advice for your specific pet. Always consult your veterinarian before introducing essential oils to your pet.

12. Limitation of Liability

To the maximum extent permitted by applicable law, AromaTools shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising from your use of or inability to use our Apps.

Our total aggregate liability to you for any claims arising from your use of our Apps shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) $10.00 USD.

Nothing in these Terms limits our liability for:

Death or personal injury caused by our negligence;
Fraud or fraudulent misrepresentation;
Any liability that cannot be excluded under applicable law.

13. Indemnification

You agree to indemnify and hold harmless AromaTools, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of our Apps or your violation of these Terms.

14. Third-Party Links and Content

Our Apps may contain links to third-party websites or resources, including PubMed research references. We are not responsible for the content, accuracy, or availability of external sites. Links do not constitute endorsement of any third-party products or services.

15. Termination

We may suspend or terminate your access to our Apps at any time, with or without cause, including if you violate these Terms. You may terminate your use of our Apps at any time by uninstalling the App and cancelling any active subscription.

Upon termination, your license to use the applicable App ends. Sections 8, 12, 13, and 16 survive termination.

16. Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict of law provisions.

EU and UK Users: Nothing in these Terms reduces or excludes the statutory rights you have under EU or UK consumer protection law. Where local law provides greater protections than these Terms, those protections apply.

17. EU/UK Consumer Rights and Online Dispute Resolution

EU Online Dispute Resolution Platform If you are located in the European Union, you may submit a complaint through the EU Online Dispute Resolution (ODR) platform:

https://ec.europa.eu/consumers/odr

Our contact email for ODR purposes: service@aromatools.com

UK Users UK residents may contact Citizens Advice (citizensadvice.org.uk) or Trading Standards for consumer assistance.

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting updated Terms in the App or by other reasonable means. Your continued use of the applicable App after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, discontinue use of the App.

19. Contact Us

For questions about these Terms or to exercise your rights under Section 7, contact us:

AromaTools, 146 West 1900 North, Spanish Fork, UT 84660 United States

Email: service@aromatools.com Phone: +1-801-798-7921