We make every effort to ship your order as soon as possible. However, due to the high volume of orders, it is not possible for us to guarantee same-day shipping. Most orders are shipped within 5–7 business days.
Estimated shipping times do NOT include the day the order ships from our warehouse.
UPS does NOT include Saturday, Sunday, or holidays as shipping days. Please take this into account if you select Next Day, 2 Day, or 3 Day shipping options.
USPS Priority Mail is a USPS option and is not considered an expedited option. USPS does not include Sunday or holidays as shipping days.
Special arrangements must be made for Saturday deliveries. Please call Customer Service for more information: 1-866-728-0070.
If you require expedited shipping, you must place your order BEFORE NOON, Mountain Time, Monday–Friday, and then contact us by telephone to make special arrangements. Expedited shipping will generally cost more than standard shipping. This includes 3 Day Select, 2nd Day Air, and Next Day Air options.
Please be sure your order is complete and accurate before submitting. We cannot add or delete items from your order. If you want to make a change, your existing order must be canceled and a new order placed.
If you have a large or heavy order going a long distance, the calculated shipping cost may be inaccurate. Call Customer Service for an exact shipping quote: 1-866-728-0070.
Only the U.S. Postal Service (USPS) can deliver to a P.O. box. If you choose a different carrier, you must provide a physical address.
Typical wait times for will call orders are outlined below. Please be aware that orders are NOT available for pick-up until you receive an email confirming pick-up location and further instructions.
Spanish Fork Will Call: 207 West 3560 North, Spanish Fork, UT 84660
Will call pickup is available Monday–Friday, 8:00 AM–5:00 PM. Orders placed by 12:00 PM (noon) Mountain Time on business days (Monday–Friday) will usually be ready at the ACH Fulfillment® warehouse after 10:00 AM on the following business day. Orders placed on weekends or holidays will usually be ready within 2 business days.
All orders picked up in Utah are subject to 7.25% sales tax. If this tax is not added to your order online, it will be added to the subtotal at pickup. A will call order not picked up within 10 days will be canceled, and placing a new order will be required.
During free shipping promotions, orders shipped free of charge will be sent through a carrier of our choice. Because of high order volume, our in-house processing time may also take longer. Please check promotion details for processing time frames, and remember to allow for shipping time in addition to processing time.
* Estimated shipping times do NOT include the day the order ships from our warehouse.
* Estimated shipping times do NOT include the day the order ships from our warehouse.
Please note that duties and taxes may apply to orders shipped internationally. The customer is responsible for all duties, taxes, and other fees associated with imported items. We recommend that our international customers be familiar with their country’s applicable fees before ordering.